AI Visibility Index Latest Weekly Update

Across categories, AI recommendations continue to favor entrenched leaders while a handful of vendors post sharp week‑over‑week visibility swings, signaling shifting authority in AI answers.

Last updated: 2026-05-19

Data period: 2026-05-18 to 2026-05-24

This report reflects the latest AI Visibility data based on responses generated across multiple AI systems, including GPT and Gemini. It shows which brands are currently selected, cited, and recommended in AI-generated answers.

Executive Summary

Across categories, AI citations are concentrated among a few leaders, such as Ping Identity in Identity Security Platforms, Hunter Douglas and Somfy in Motorized Shade Systems, and Allied Van Lines and North American Van Lines in Moving Services.
Customer Success Platforms shows one of the tightest races, with Totango, ChurnZero, ClientSuccess, and Planhat all clustered at or near 16 mentions, creating a four-way tie at the top by coverage.
Several vendors post outsized week-over-week gains, including Staircase AI in Customer Success Platforms (+600%), BeyondTrust in Identity Security Platforms (+500%), Kore AI in AI Agent Platforms (+300%), and Rise Vision in Digital Signage (Healthcare) (+250%).
Legal verticals combine entrenched leaders - such as Williams And Connolly Llp in Criminal Defense Law, Fragomen Del Rey Bernsen & Loewy LLP in Immigration Law, and Cordell And Cordell in Family Law - with notable declines among peers like Wilmerhale and Morgan Lewis And Bockius Llp.
New or re-emerging brands such as Cognition AI, Coffman Media, Schiller Ducanto And Fleck Llp, Draper Inc, Zemismart, Ben Crump Law, and Best Buy indicate that AI systems are broadening the range of recommended providers in several categories.

Key Insights

AI recommendations remain concentrated: in most categories, a small cluster of brands (e.g., Allied Van Lines and North American Van Lines in Moving Services, Hunter Douglas and Somfy in Motorized Shade Systems, Ping Identity in Identity Security Platforms) account for the highest mention counts.
Several vendors show sharp week-over-week swings, particularly in emerging or software-centric categories: Staircase AI in Customer Success Platforms (+600%), BeyondTrust in Identity Security Platforms (+500%), Kore AI in AI Agent Platforms (+300%), and Rise Vision in Healthcare Digital Signage (+250%).
Legal categories display both entrenched leaders and volatility: Chambers-rated firms like Williams And Connolly Llp, Fragomen Del Rey Bernsen & Loewy LLP, and Cordell And Cordell hold top positions, while peers such as Wilmerhale, Morgan Lewis And Bockius Llp, and Jackson Lewis P C record substantial week-over-week declines.
Citation patterns show AI systems leaning heavily on a mix of ranking/review sources and official sites: chambers.com and myvisajobs.com are prominent in multiple law verticals, while avnetwork.com and electrosonic.com anchor AV Integrators, and Wikipedia plus major brand domains (e.g., atlasvanlines.com, hunterdouglas.com, okta.com) underpin visibility in several other categories.

Cross-Vertical Summary Table

Vertical	Top Leader	Mentions	Notable Change
AI Agent Platforms	Salesforce	8	Kore AI gained 3 mentions to reach 4, and ServiceNow added 2 mentions to reach 4, signaling rapid visibility growth among challengers.
AV Integrators	AVI-SPL	18	Electrosonic increased by 2 mentions to 8, while Fort and CCS Presentation Systems each declined by 4 mentions.
Co-op & Condo Property Management	Douglas Elliman Property Management	14	Total Management Nyc and Midboro Management each rose to 5 mentions, while R E M Residential and Akam both fell by 4 mentions.
Criminal Defense Law	Williams And Connolly Llp	12	Latham And Watkins Llp gained 4 mentions to 8, while Covington And Burling Llp and WilmerHale recorded notable declines.
Customer Success Platforms	Totango	16	Totango, ChurnZero, ClientSuccess, and Planhat all gained 2 mentions, while Staircase AI surged by 6 mentions to 7.
Digital Signage (Healthcare)	Rise Vision	7	Rise Vision added 5 mentions to lead with 7, while several entrants such as BrightSign, Crowntv, Aiscreen, and Coffman Media gained or established coverage.
Family Law	Cordell And Cordell	9	Blank Rome Llp, Stange Law Firm Pc, Walzer Melcher And Yoda Llp, and Chemtob Moss Forman And Beyda Llp each gained 3 mentions; Schiller Ducanto And Fleck Llp and LegalZoom newly appeared with 3 mentions.
Identity Security Platforms	Ping Identity	14	Forgerock gained 4 mentions to 12, SailPoint rose by 2 to 12, and BeyondTrust jumped 5 mentions to 6 while Microsoft declined by 2 mentions.
Immigration Law	Fragomen Del Rey Bernsen & Loewy LLP	14	The leader slipped by 1 mention while Klasko Immigration Law Partners Llp, Greenberg Traurig LLP, Morgan Lewis And Bockius Llp, Jackson Lewis P C, and Wolfsdorf Rosenthal Llp all posted multi-mention declines.
Motorized Shade Systems	Hunter Douglas	11	Somfy added 3 mentions to reach 10, and Qmotion, Rollease Acmeda, Draper Inc, and Zemismart each increased or newly appeared in coverage.
Moving Services	Allied Van Lines	14	Atlas Van Lines dropped 3 mentions to 11, while Bekins Van Lines and U Pack each added 1 mention.
Personal Injury Law	Morgan & Morgan	13	Morgan & Morgan added 1 mention, Beasley Allen gained 2, Weitz & Luxenberg rose by 3, the Barnes Firm gained 2, and Ben Crump Law appeared with 3 mentions.
Smart Home Installation	Crestron	7	ADT increased by 2 mentions to 6, Vivint and Best Buy each gained 3, Josh.ai rose by 1, while Control4 and RTI each declined by 2 mentions.

AI Agent Platforms

Salesforce leads AI Agent Platforms with 8 mentions, followed by Intercom and Ada tied at 6 mentions, while several challengers are rapidly gaining visibility.

Rank	Brand	Mentions
1	Salesforce	8
2	Intercom	6
3	Ada	6

Notable Movers

Kore AI: AI Agent Platforms: gained 3 mentions to reach 4, a 300% increase week-over-week.
ServiceNow: AI Agent Platforms: added 2 mentions to reach 4, doubling its visibility.
Cognition AI: AI Agent Platforms: appeared with 3 mentions after having no recorded coverage previously.
Zendesk: AI Agent Platforms: rose to 2 mentions from no visibility in the prior week.

AV Integrators

In AV Integrators, AVI-SPL and Diversified share the top position with 18 mentions each, with Ford AV in third at 10 mentions amid mixed movement among other providers.

Rank	Brand	Mentions
1	AVI-SPL	18
2	Diversified	18
3	Ford AV	10

Notable Movers

Electrosonic: AV Integrators: increased by 2 mentions to 8, partially offsetting declines among peers.
Fort: AV Integrators: dropped 4 mentions to 7, a 36.4% decline week-over-week.
CCS Presentation Systems: AV Integrators: visibility fell by 4 mentions to 9, a 30.8% decrease.

Co-Op & Condo Property Management

Douglas Elliman Property Management leads Co-op & Condo Property Management with 14 mentions, ahead of FirstService Residential and Brown Harris Stevens Residential Management.

Rank	Brand	Mentions
1	Douglas Elliman Property Management	14
2	FirstService Residential	11
3	Brown Harris Stevens Residential Management	7

Notable Movers

Total Management Nyc: Co-op & Condo Property Management: jumped 3 mentions to 5, a 150% increase.
Midboro Management: Co-op & Condo Property Management: gained 1 mention to reach 5, up 25%.
R E M Residential: Co-op & Condo Property Management: lost 4 mentions, cutting visibility by half to 4.
Akam: Co-op & Condo Property Management: declined by 4 mentions to 3, a 57.1% drop.

Criminal Defense Law

Williams And Connolly Llp leads Criminal Defense Law with 12 mentions, followed by Paul Weiss Rifkind Wharton And Garrison Llp and Latham And Watkins Llp.

Rank	Brand	Mentions
1	Williams And Connolly Llp	12
2	Paul Weiss Rifkind Wharton And Garrison Llp	9
3	Latham And Watkins Llp	8

Notable Movers

Latham And Watkins Llp: Criminal Defense Law: visibility doubled with a 4-mention gain to reach 8.
Covington And Burling Llp: Criminal Defense Law: dropped 3 mentions to 4, a 42.9% decrease.
WilmerHale: Criminal Defense Law: visibility fell by 5 mentions to 2, a 71.4% decline.

Customer Success Platforms

Customer Success Platforms is tightly contested, with Totango, ChurnZero, and ClientSuccess all tied at 16 mentions at the top of the category.

Rank	Brand	Mentions
1	Totango	16
2	ChurnZero	16
3	ClientSuccess	16

Notable Movers

Totango: Customer Success Platforms: added 2 mentions to reach 16, maintaining co-lead status.
ChurnZero: Customer Success Platforms: gained 2 mentions to 16, keeping pace at the top of the category.
ClientSuccess: Customer Success Platforms: increased by 2 mentions to 16, matching other leaders.
Planhat: Customer Success Platforms: gained 2 mentions to 16, joining the three-way tie for first.
Gainsight: Customer Success Platforms: rose by 2 mentions to 12, a 20% increase.
Staircase AI: Customer Success Platforms: surged by 6 mentions to 7, a 600% week-over-week increase.

Digital Signage (Healthcare)

Rise Vision leads Digital Signage (Healthcare) with 7 mentions, ahead of Visix and Navigo, amid strong gains by several other signage providers.

Rank	Brand	Mentions
1	Rise Vision	7
2	Visix	4
3	Navigo	3

Notable Movers

Rise Vision: Digital Signage (Healthcare): added 5 mentions to reach 7, a 250% increase and category lead.
BrightSign: Digital Signage (Healthcare): grew by 2 mentions to 3, tripling its visibility.
Crowntv: Digital Signage (Healthcare): increased by 2 mentions to 3, a 200% rise.
Aiscreen: Digital Signage (Healthcare): up 2 mentions to 3, a 200% jump in coverage.
Coffman Media: Digital Signage (Healthcare): appeared with 3 mentions after no prior visibility.
Visix: Digital Signage (Healthcare): declined by 2 mentions to 4, a 33.3% decrease.

Family Law

Cordell And Cordell leads Family Law with 9 mentions, with Blank Rome Llp and McKinley Irvin following as AI-cited firms in this category.

Rank	Brand	Mentions
1	Cordell And Cordell	9
2	Blank Rome Llp	5
3	McKinley Irvin	4

Notable Movers

Cordell And Cordell: Family Law: added 2 mentions to reach 9, strengthening its lead.
Blank Rome Llp: Family Law: increased by 3 mentions to 5, a 150% jump.
Stange Law Firm Pc: Family Law: rose by 3 mentions to 4, a 300% increase in visibility.
Walzer Melcher And Yoda Llp: Family Law: gained 3 mentions to 4, a 300% rise.
Chemtob Moss Forman And Beyda Llp: Family Law: increased by 3 mentions to 4, a 300% week-over-week gain.
Schiller Ducanto And Fleck Llp: Family Law: appeared with 3 mentions after no recorded coverage previously.
LegalZoom: Family Law: entered the leaders list with 3 mentions from zero the prior week.

Identity Security Platforms

Ping Identity leads Identity Security Platforms with 14 mentions, while Forgerock and SailPoint closely follow at 12 mentions each.

Rank	Brand	Mentions
1	Ping Identity	14
2	Forgerock	12
3	SailPoint	12

Notable Movers

Ping Identity: Identity Security Platforms: added 2 mentions to reach 14, consolidating its lead.
Forgerock: Identity Security Platforms: gained 4 mentions to 12, a 50% increase.
SailPoint: Identity Security Platforms: rose by 2 mentions to 12, a 20% gain.
BeyondTrust: Identity Security Platforms: jumped 5 mentions to 6, a 500% increase in visibility.
Microsoft: Identity Security Platforms: declined by 2 mentions to 5, a 28.6% decrease.

Immigration Law

Fragomen Del Rey Bernsen & Loewy LLP leads Immigration Law with 14 mentions, narrowly ahead of Seyfarth Shaw LLP and Klasko Immigration Law Partners Llp, despite modest declines among several firms.

Rank	Brand	Mentions
1	Fragomen Del Rey Bernsen & Loewy LLP	14
2	Seyfarth Shaw LLP	13
3	Klasko Immigration Law Partners Llp	10

Notable Movers

Fragomen Del Rey Bernsen & Loewy LLP: Immigration Law: lost 1 mention to 14, a modest 6.7% decline while retaining the lead.
Klasko Immigration Law Partners Llp: Immigration Law: visibility fell by 3 mentions to 10, a 23.1% decrease.
Greenberg Traurig LLP: Immigration Law: declined by 3 mentions to 9, a 25% drop.
Morgan Lewis And Bockius Llp: Immigration Law: dropped 4 mentions to 7, a 36.4% decline.
Jackson Lewis P C: Immigration Law: visibility fell by 3 mentions to 5, a 37.5% decrease.
Wolfsdorf Rosenthal Llp: Immigration Law: declined by 3 mentions to 5, a 37.5% drop.

Motorized Shade Systems

Hunter Douglas leads Motorized Shade Systems with 11 mentions, with Somfy and IKEA close behind as AI-favored brands in automated window treatments.

Rank	Brand	Mentions
1	Hunter Douglas	11
2	Somfy	10
3	Ikea	9

Notable Movers

Somfy: Motorized Shade Systems: added 3 mentions to reach 10, a 42.9% increase.
Qmotion: Motorized Shade Systems: gained 3 mentions to 8, a 60% rise.
Rollease Acmeda: Motorized Shade Systems: increased by 3 mentions to 7, a 75% week-over-week gain.
Draper Inc: Motorized Shade Systems: appeared with 3 mentions after no visibility the prior week.
Zemismart: Motorized Shade Systems: entered the index with 2 mentions from zero previously.

Moving Services

Allied Van Lines and North American Van Lines share the lead in Moving Services with 14 mentions each, ahead of Atlas Van Lines at 11 mentions.

Rank	Brand	Mentions
1	Allied Van Lines	14
2	North American Van Lines	14
3	Atlas Van Lines	11

Notable Movers

Atlas Van Lines: Moving Services: dropped 3 mentions to 11, a 21.4% decline.
International Van Lines: Moving Services: decreased by 2 mentions to 6, a 25% drop in visibility.
Bekins Van Lines: Moving Services: added 1 mention to reach 7, a 16.7% increase.
U Pack: Moving Services: gained 1 mention to 6, a 20% rise.

Personal Injury Law

Morgan & Morgan leads Personal Injury Law with 13 mentions, followed by The Cochran Firm and Beasley Allen among frequently cited firms.

Rank	Brand	Mentions
1	Morgan & Morgan	13
2	The Cochran Firm	10
3	Beasley Allen	7

Notable Movers

Morgan & Morgan: Personal Injury Law: added 1 mention to reach 13, extending its lead.
Beasley Allen: Personal Injury Law: increased by 2 mentions to 7, a 40% gain.
Weitz & Luxenberg: Personal Injury Law: doubled its visibility with a 3-mention rise to 6.
The Barnes Firm: Personal Injury Law: grew by 2 mentions to 4, a 100% increase.
Ben Crump Law: Personal Injury Law: appeared with 3 mentions after no previous coverage.
Simmons Hanly Conroy: Personal Injury Law: lost 1 mention to 5, a 16.7% decrease.
Motley Rice Llc: Personal Injury Law: declined by 1 mention to 3, a 25% drop.

Smart Home Installation

Crestron leads Smart Home Installation with 7 mentions, while ADT and Savant follow closely as AI-cited smart home providers.

Rank	Brand	Mentions
1	Crestron	7
2	ADT	6
3	Savant	6

Notable Movers

ADT: Smart Home Installation: increased by 2 mentions to 6, a 50% rise in coverage.
Vivint: Smart Home Installation: added 3 mentions to reach 5, a 150% increase.
Best Buy: Smart Home Installation: gained 3 mentions to 4, a 300% week-over-week rise.
Josh.ai: Smart Home Installation: rose by 1 mention to 4, a 33.3% increase.
Control4: Smart Home Installation: declined by 2 mentions to 5, a 28.6% drop.
RTI: Smart Home Installation: visibility fell by 2 mentions to 3, a 40% decrease.

Methodology

This index is based on grounded AI responses generated across multiple models, including GPT and Gemini. Only responses with verifiable sources were included to improve consistency and trustworthiness.

Explore Full Index

https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/ai-agent-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/av-installers
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/coop-condo-property-management
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/criminal-defense-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/customer-success-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/digital-signage-healthcare
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/family-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/identity-security-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/immigration-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/smart-window-automation
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/moving-services
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/personal-injury-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/home-automation-installers

What This Means

AI-generated answers currently favor a relatively small set of brands in each category, suggesting that incremental gains in visibility can meaningfully shift perceived market leadership where mention counts are close.
Sharp week-over-week swings for vendors such as Staircase AI, BeyondTrust, Kore AI, Rise Vision, and several law firms indicate that AI Visibility is responsive to fresh content, citations, and news rather than being fixed over time.
Newly visible or rapidly rising brands across software, legal, and services categories demonstrate that even in concentrated markets, there is ongoing opportunity for providers to enter or climb AI recommendation lists.