AI Visibility Index Latest Weekly Update

This week’s AI Visibility data shows entrenched leaders holding their ground in most categories, while a handful of brands post sharp week-over-week gains and long-tail players continue to surface across fragmented verticals. Citation patterns highlight a mix of editorial and official brand sources shaping how AI systems answer market-specific queries.

Last updated: 2026-05-12

Data period: 2026-05-11 to 2026-05-17

This report reflects the latest AI Visibility data based on responses generated across multiple AI systems, including GPT and Gemini. It shows which brands are currently selected, cited, and recommended in AI-generated answers.

Executive Summary

Across most verticals, established leaders such as Salesforce, AVI-SPL, Douglas Elliman Property Management, Fragomen, Hunter Douglas, Morgan & Morgan, and Control4 maintain clear visibility advantages in AI-generated answers.
Week-over-week volatility is concentrated in mid-tier and emerging brands, with sharp gains for players like CTI and MD Squared Property Group in services and Wolfsdorf Rosenthal LLP and Vivint Smart Home in legal and smart home categories.
Several technology and infrastructure-heavy categories (Identity Security Platforms, Smart Home Installation, Motorized Shade Systems) show durable leadership even when top brands like Ping Identity and Lutron experience short-term declines or only modest gains.
Legal verticals (Criminal Defense, Family Law, Immigration Law, Personal Injury) rely heavily on reputation-driven rankings, with firms such as Williams & Connolly LLP, Cordell & Cordell, Fragomen, and Morgan & Morgan frequently highlighted.
Fragmentation remains high in markets like AI Agent Platforms and Healthcare Digital Signage, where many unique brands are cited and long-tail providers (e.g., Uniphore, Spectrio) continue to surface in AI responses.
Consumer and service categories such as Moving Services and Motorized Shade Systems feature tight races at the top, with multiple brands (for example, Allied Van Lines, North American Van Lines, and Atlas Van Lines) sharing similar visibility levels.

Key Insights

Across multiple verticals, category leaders show stable top-line coverage (e.g., Salesforce and Cognigy in AI agent platforms; Morgan & Morgan in personal injury; Fragomen in immigration), while mid-tier brands account for most of the week-over-week volatility.
Several markets remain highly fragmented, with dozens of unique brands cited (for example, 49 unique domains for AI Agent Platforms and 48 for Healthcare Digital Signage), indicating that AI systems are still drawing from a broad long tail rather than fully converging on a small set of providers.
Legal verticals (Criminal Defense, Family Law, Immigration Law) exhibit strong reliance on reputation-oriented sources like chambers.com, while consumer and services categories such as Moving Services lean more on editorial reviews from outlets like forbes.com and nerdwallet.com.
In infrastructure-heavy technology categories (Identity Security Platforms, Smart Home Installation, Motorized Shade Systems), incumbents such as Ping Identity, Lutron, Hunter Douglas, and Control4 retain leadership even when experiencing short-term visibility declines, suggesting durable brand anchoring in AI-generated recommendations.

Cross-Vertical Summary Table

Vertical	Top Leader	Mentions	Notable Change
AI Agent Platforms	Salesforce	6	UiPath and Microsoft both gained 2 mentions each, while Ada dropped 3 mentions, reshaping mid-tier visibility.
AV Integrators	AVI-SPL	18	CTI added 5 mentions, Solotech gained 4, and Avidex improved by 3, marking the largest jumps in this category.
Co-op & Condo Property Management	Douglas Elliman Property Management	14	Douglas Elliman Property Management added 3 mentions, while MD Squared Property Group grew by 5 and Akam rose by 2.
Criminal Defense Law	Williams and Connolly LLP	13	Covington and Burling LLP increased by 4 mentions, with Keker Van Nest and Peters LLP and Morvillo Abramowitz Grand Iason and Anello P C each up 3.
Customer Success Platforms	Totango	14	CustomerSuccessBox added 3 mentions while Gainsight lost 3, indicating rotation within the ranked cohort.
Digital Signage (Healthcare)	Novisign	6	Novisign grew by 3 mentions, while Mvix and Four Winds Interactive gained 3 and 2 mentions, respectively.
Family Law	Cordell and Cordell	7	Wasser Cooperman and Mandles and Cozen O Connor each rose by 3 mentions from zero, entering the ranked cohort.
Identity Security Platforms	Ping Identity	12	Ping Identity, Okta, SailPoint, CyberArk, and IBM Security Verify all saw multi-mention declines, while IBM gained 2 mentions.
Immigration Law	Fragomen Del Rey Bernsen & Loewy LLP	15	Klasko Immigration Law Partners LLP and Seyfarth Shaw LLP gained 3 and 4 mentions, while Jackson Lewis P C and Wolfsdorf Rosenthal LLP each posted strong 4 - 5 mention increases.
Motorized Shade Systems	Hunter Douglas	11	Hunter Douglas, Lutron, and Ikea rose by 5, 4, and 3 mentions, respectively, with Rollease Acmeda and Springs Window Fashions also moving up.
Moving Services	Allied Van Lines	14	Allied Van Lines and U-Pack each gained 3 mentions, and North American Van Lines added 2.
Personal Injury Law	Morgan & Morgan	12	Beasley Allen and Levin Papantonio Rafferty each gained 3 mentions, while Ben Crump Law PLLC jumped by 4 from zero and Jacoby and Meyers declined by 3.
Smart Home Installation	Control4	7	Control4 and Lutron gained 1 and 2 mentions, respectively, while Vivint Smart Home reentered the ranked list and ADT and Josh.ai saw 2-mention declines.

AI Agent Platforms

Salesforce and Cognigy share the top spot in AI agent platform visibility, with Intercom close behind and notable week-over-week gains for UiPath and Microsoft.

Rank	Brand	Mentions
1	Salesforce	6
2	Cognigy	6
3	Intercom	5

Notable Movers

UiPath (up): Up 2 mentions week-over-week (+100%), strengthening its position among AI agent platforms.
Microsoft (up): Gained 2 mentions (+200%), indicating rising visibility in AI agent discussions.
Ada (down): Dropped 3 mentions (-50%), losing share of AI assistant coverage this week.

AV Integrators

AVI-SPL and Diversified lead AI Visibility among AV integrators, with CCS Presentation Systems also strongly represented and several mid-tier players posting sharp gains.

Rank	Brand	Mentions
1	AVI-SPL	18
2	Diversified	18
3	CCS Presentation Systems	13

Notable Movers

CTI (up): Added 5 mentions (+500%), the largest jump among AV integrators this week.
Solotech (up): Up 4 mentions (+200%), signaling stronger AI Visibility in AV integration queries.
Avidex (up): Improved by 3 mentions (+100%), moving into the upper tier of AV integrator coverage.

Co-Op & Condo Property Management

Douglas Elliman Property Management leads AI Visibility in co-op and condo property management, followed by Firstservice Residential and R E M Residential, while several New York-focused managers gain ground.

Rank	Brand	Mentions
1	Douglas Elliman Property Management	14
2	Firstservice Residential	12
3	R E M Residential	8

Notable Movers

Douglas Elliman Property Management (up): Added 3 mentions (+27.3%), consolidating its lead in co-op and condo property management.
MD Squared Property Group (up): Grew by 5 mentions (+166.7%), one of the sharpest gains in this vertical.
Akam (up): Up 2 mentions (+40%), improving its standing among New York-focused managers.

Criminal Defense Law

Williams and Connolly LLP holds the top position in criminal defense law visibility, with Covington and Burling LLP and WilmerHale closely matched and several boutiques rising quickly.

Rank	Brand	Mentions
1	Williams and Connolly LLP	13
2	Covington and Burling LLP	7
3	WilmerHale	7

Notable Movers

Covington and Burling LLP (up): Increased by 4 mentions (+133.3%), expanding its presence in criminal defense responses.
Keker Van Nest and Peters LLP (up): Gained 3 mentions (+100%), moving into the top cluster of criminal defense firms.
Morvillo Abramowitz Grand Iason and Anello P C (up): Up 3 mentions (+150%), signaling growing recognition in AI-generated legal lists.

Customer Success Platforms

Totango, ChurnZero, and Planhat tie at the top of customer success platform visibility, with shifts occurring mainly among adjacent mid-tier solutions.

Rank	Brand	Mentions
1	Totango	14
2	ChurnZero	14
3	Planhat	14

Notable Movers

Gainsight (down): Lost 3 mentions (-23.1%), softening its relative visibility among customer success platforms.
CustomerSuccessBox (up): Added 3 mentions (+300%), emerging from the long tail into the ranked cohort.

Digital Signage (Healthcare)

NoviSign and Visix share the lead in healthcare digital signage, with ScreenCloud rounding out the top three and several other providers increasing their presence.

Rank	Brand	Mentions
1	NoviSign	6
2	Visix	6
3	ScreenCloud	4

Notable Movers

NoviSign (up): Grew by 3 mentions (+100%), tying for the lead in healthcare digital signage.
Mvix (up): Up 3 mentions (+300%), showing a sharp uptick in healthcare signage visibility.
Four Winds Interactive (up): Added 2 mentions (+200%), strengthening its presence in the mid-tier.

Family Law

Cordell and Cordell leads family law visibility, with McKinley Irvin and Cohen Clair Lans Greifer and Simpson LLP sharing second-tier coverage as new firms enter the rankings.

Rank	Brand	Mentions
1	Cordell and Cordell	7
2	McKinley Irvin	4
3	Cohen Clair Lans Greifer and Simpson LLP	4

Notable Movers

Wasser Cooperman and Mandles (up): Newly up by 3 mentions from zero, entering the ranked family law cohort.
Cozen O Connor (up): Up 3 mentions from zero, indicating fresh visibility in family law answers.

Identity Security Platforms

Ping Identity remains the most visible identity security platform, with Okta and SailPoint closely grouped, though several major brands saw week-over-week declines.

Rank	Brand	Mentions
1	Ping Identity	12
2	Okta	10
3	SailPoint	10

Notable Movers

Ping Identity (down): Down 4 mentions (-25%), though it remains the top-ranked identity security platform.
Okta (down): Lost 4 mentions (-28.6%), narrowing the gap with mid-tier competitors.
SailPoint (down): Dropped 5 mentions (-33.3%), reflecting a notable week-over-week decline.
CyberArk (down): Also down 5 mentions (-33.3%), softening its AI Visibility in identity coverage.
IBM Security Verify (down): Decreased by 3 mentions (-42.9%), moving further behind leading suites.
IBM (up): Up 2 mentions (+50%), signaling growing attention to its identity offerings.

Immigration Law

Fragomen Del Rey Bernsen & Loewy LLP leads immigration law visibility, with Klasko Immigration Law Partners LLP and Seyfarth Shaw LLP forming a strong second tier amid broad-based gains.

Rank	Brand	Mentions
1	Fragomen Del Rey Bernsen & Loewy LLP	15
2	Klasko Immigration Law Partners LLP	13
3	Seyfarth Shaw LLP	13

Notable Movers

Klasko Immigration Law Partners LLP (up): Added 3 mentions (+30%), tightening the race behind Fragomen.
Seyfarth Shaw LLP (up): Up 4 mentions (+44.4%), now co-holding second place in the vertical.
Jackson Lewis P C (up): Grew by 4 mentions (+100%), moving into the mid-upper tier of immigration firms.
Wolfsdorf Rosenthal LLP (up): Posted a 5-mention increase (+166.7%), one of the largest jumps in the category.

Motorized Shade Systems

Hunter Douglas leads motorized shade system visibility, with Lutron and Ikea close behind and multiple vendors seeing meaningful week-over-week gains.

Rank	Brand	Mentions
1	Hunter Douglas	11
2	Lutron	9
3	Ikea	8

Notable Movers

Hunter Douglas (up): Up 5 mentions (+83.3%), extending its lead in motorized shade systems.
Lutron (up): Added 4 mentions (+80%), reinforcing its position as a top-tier brand.
Ikea (up): Gained 3 mentions (+60%), maintaining strong mass-market visibility.
Rollease Acmeda (up): Increased by 2 mentions (+100%), signaling rising recognition among shade vendors.
Crestron (up): Added 2 mentions from a low base, entering the ranked list this week.
Springs Window Fashions (up): Up 2 mentions from zero, newly appearing in the top cohort.

Moving Services

Allied Van Lines, North American Van Lines, and Atlas Van Lines are tied at the top of moving services visibility, with additional gains among hybrid and DIY-focused providers.

Rank	Brand	Mentions
1	Allied Van Lines	14
2	North American Van Lines	14
3	Atlas Van Lines	14

Notable Movers

Allied Van Lines (up): Grew by 3 mentions (+27.3%), solidifying its leadership in moving services.
U-Pack (up): Up 3 mentions (+150%), gaining prominence among hybrid moving options.
North American Van Lines (up): Added 2 mentions (+16.7%), keeping pace with other full-service leaders.

Personal Injury Law

Morgan & Morgan leads personal injury law visibility, with The Cochran Firm and Simmons Hanly Conroy following and several other mass-tort firms increasing their presence.

Rank	Brand	Mentions
1	Morgan & Morgan	12
2	The Cochran Firm	9
3	Simmons Hanly Conroy	6

Notable Movers

Beasley Allen (up): Increased by 3 mentions (+150%), moving into the upper tier of personal injury firms.
Levin Papantonio Rafferty (up): Up 3 mentions (+300%), signaling stronger AI recognition nationwide.
Ben Crump Law PLLC (up): Gained 4 mentions from zero, newly entering the ranked personal injury list.
Jacoby and Meyers (down): Dropped 3 mentions (-42.9%), slipping relative to other mass-market firms.

Smart Home Installation

Control4 and Crestron are tied at the top of smart home installation visibility, with Savant close behind and notable changes among monitored and voice-focused providers.

Rank	Brand	Mentions
1	Control4	7
2	Crestron	7
3	Savant	6

Notable Movers

Control4 (up): Up 1 mention (+16.7%), edging ahead in the smart home installation rankings.
Lutron (up): Added 2 mentions (+66.7%), improving its share of smart home integrator coverage.
Vivint Smart Home (up): Up 3 mentions from zero, reappearing in the ranked list for installed smart home services.
ADT (down): Lost 2 mentions (-33.3%), giving up ground to peers in monitored smart home solutions.
Josh.ai (down): Down 2 mentions (-40%), reducing its visibility in voice-focused smart home deployments.

Methodology

This index is based on grounded AI responses generated across multiple models, including GPT and Gemini. Only responses with verifiable sources were included to improve consistency and trustworthiness.

Explore Full Index

https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/ai-agent-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/av-installers
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/coop-condo-property-management
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/criminal-defense-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/customer-success-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/digital-signage-healthcare
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/family-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/identity-security-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/immigration-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/smart-window-automation
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/moving-services
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/personal-injury-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/home-automation-installers

What This Means

In most categories, AI systems continue to favor a stable set of leaders, suggesting that once brands establish strong visibility, they tend to remain in AI-generated recommendations even amid short-term fluctuations.
Mid-tier and emerging brands that posted sharp week-over-week gains demonstrate that AI Visibility is still fluid, particularly in fragmented or fast-evolving markets where long-tail providers can move into ranked positions quickly.
Legal, technology, and home infrastructure categories show different citation patterns and stability levels, indicating that AI systems may weigh reputation-oriented sources and consumer reviews differently depending on the vertical.