AI Visibility Index Latest Weekly Update

Across 13 categories, AI answers continue to cluster around a few dominant brands in each vertical, with notable week-over-week swings for select firms and a long tail of emerging names gaining occasional visibility.

Last updated: 2026-07-21

Data period: 2026-07-20 to 2026-07-26

This report reflects the latest AI Visibility data based on responses generated across multiple AI systems, including GPT and Gemini. It shows which brands are currently selected, cited, and recommended in AI-generated answers.

Executive Summary

AI Visibility remains highly concentrated, with most verticals anchored by two or three dominant brands, such as CyberArk/SailPoint/Ping Identity in identity security and Atlas Van Lines/North American Van Lines/Allied Van Lines in moving services.
Legal categories (criminal defense, family law, immigration, personal injury) show stable leadership from large national firms, with incremental gains or losses in mentions but few changes at the very top of each vertical.
Software-centric spaces like AI Agent Platforms and Customer Success Platforms feature tightly clustered leaders (e.g., Intercom, Ada, Salesforce and Totango, ChurnZero, Planhat), while brands such as Liveperson, Microsoft, and Drift post notable week-over-week gains.
Device- and hardware-oriented categories (Motorized Shade Systems, Smart Home Installation, AV Integrators, Digital Signage in Healthcare) continue to be led by established manufacturers and integrators like Hunter Douglas, Lutron, Somfy, AVI-SPL, and Diversified.
Several brands show sharp upward movement from a low base, including Yorktel and Level 3 Audiovisual in AV Integrators, R E M Residential and Maxwell Kates Inc in co-op and condo management, and U Pack in moving services, reflecting an active long tail of emerging names.

Key Insights

Most categories show a clear concentration of visibility among two to three leaders (e.g., CyberArk/SailPoint/Ping Identity in identity security and Atlas/North American/Allied in moving services), while responses still reference a long tail of specialized providers.
Verticals tied to legal services (criminal defense, family law, immigration, personal injury) are heavily grounded in third-party ranking and directory sources such as chambers.com, martindale.com, and bestlawfirms.com, which act as key authority anchors for AI systems.
Hardware- and device-centric verticals like Motorized Shade Systems and Smart Home Installation see strong cross-linkages to manufacturer domains such as lutron.com and hunterdouglas.com, indicating that authoritative product documentation remains a primary signal in AI answers.
Cross-vertical citation overlap is emerging around a few high-authority platforms: chambers.com leads citations across multiple legal categories, lutron.com is prominent in both shades and smart home installation, gartner.com appears in software-centric spaces like customer success and identity security, and avnetwork.com dominates AV Integrators coverage.

Cross-Vertical Summary Table

Vertical	Top Leader	Mentions	Notable Change
AI Agent Platforms	Intercom	7	Liveperson gained 3 mentions week-over-week (+150%), while Microsoft, Drift, and Rasa each added 2 mentions, signaling broader competition around the leading trio.
AV Integrators	AVI-SPL	18	Yorktel added 6 mentions after no prior visibility, while Ford Audio Video gained 4 mentions (+200%) and Level 3 Audiovisual rose by 3 mentions (+150%), all strengthening the competitive field around AVI-SPL and Diversified.
Co-op & Condo Property Management	Douglas Elliman Property Management	14	R E M Residential jumped by 5 mentions (+166.7%) into the top three, while Maxwell Kates Inc added 4 mentions (+400%) and Akam lost 6 mentions (‑54.5%).
Criminal Defense Law	Williams And Connolly LLP	14	Williams And Connolly LLP rose by 2 mentions (+16.7%), Paul Weiss Rifkind Wharton And Garrison LLP gained 4 mentions (+57.1%), and WilmerHale increased by 5 mentions (+500%), intensifying competition among leading firms.
Customer Success Platforms	Totango	16	No significant movement this week.
Digital Signage (Healthcare)	Visix	8	No significant movement this week.
Family Law	Cordell And Cordell	8	Cordell And Cordell added 1 mention (+14.3%), while Orsinger Nelson Downing And Anderson LLP appeared with 5 mentions from zero and Fox Rothschild LLP grew by 2 mentions (+200%).
Identity Security Platforms	CyberArk	11	CyberArk and SailPoint each dropped 2 mentions (‑15.4%) and Ping Identity lost 3 mentions (‑21.4%), while Microsoft gained 1 mention (+20%) and IBM rose by 2 mentions (+66.7%).
Immigration Law	Fragomen Del Rey Bernsen & Loewy LLP	15	Fragomen Del Rey Bernsen & Loewy LLP was down 1 mention (‑6.3%), Berry Appleman And Leiden LLP decreased by 5 mentions (‑45.5%), and Wolfsdorf Rosenthal LLP added 3 mentions (+100%).
Motorized Shade Systems	Hunter Douglas	11	Hunter Douglas lost 4 mentions (‑26.7%) and Somfy was down 3 mentions (‑25%), while Rollease Acmeda increased by 5 mentions (+166.7%).
Moving Services	Atlas Van Lines	15	Atlas Van Lines gained 3 mentions (+25%), North American Van Lines was up 2 mentions (+15.4%), and U Pack increased by 3 mentions (+75%).
Personal Injury Law	Morgan & Morgan	11	Morgan & Morgan dropped 2 mentions (‑15.4%), while Hagens Berman Sobol Shapiro LLP and Thomas J Henry Law each appeared with 3 mentions from zero.
Smart Home Installation	Savant	8	Control4 fell by 4 mentions (‑36.4%), Crestron lost 2 mentions (‑25%), Lutron dropped 3 mentions (‑50%), and Vivint added 1 mention (+33.3%).

AI Agent Platforms

Intercom, Ada, and Salesforce are tied as the most-cited AI agent platforms, with several challengers like Liveperson, Microsoft, Drift, and Rasa gaining ground week-over-week.

Rank	Brand	Mentions
1	Intercom	7
2	Ada	7
3	Salesforce	7

Notable Movers

Liveperson gained 3 mentions week-over-week (+150%), strengthening its position among AI agent platforms.
Microsoft added 2 mentions (+200%), signaling rising visibility in AI agent platform discussions.
Drift grew by 2 mentions (+200%), moving into the leaders list for AI agent platforms.
Rasa increased by 2 mentions (+200%), indicating stronger AI assistant mindshare.

AV Integrators

AVI-SPL and Diversified share the top spot in AV Integrators, with CCS Presentation Systems rounding out a concentrated leader group amid notable gains from several emerging integrators.

Rank	Brand	Mentions
1	AVI-SPL	18
2	Diversified	18
3	CCS Presentation Systems	10

Notable Movers

Yorktel added 6 mentions after no prior visibility, emerging as a notable AV integrator signal.
Ford Audio Video gained 4 mentions (+200%), moving into the AV Integrators leader set.
Level 3 Audiovisual was up 3 mentions (+150%), improving its rank among AV Integrators.

Co-Op & Condo Property Management

Douglas Elliman Property Management leads AI Visibility in co-op and condo property management, followed by Firstservice Residential and a rapidly rising R E M Residential.

Rank	Brand	Mentions
1	Douglas Elliman Property Management	14
2	Firstservice Residential	10
3	R E M Residential	8

Notable Movers

R E M Residential jumped by 5 mentions (+166.7%), becoming a top-three co-op and condo manager by visibility.
Akam lost 6 mentions (‑54.5%), dropping in the property management rankings.
Maxwell Kates Inc added 4 mentions (+400%), indicating a sharp rise in AI-reported visibility.

Criminal Defense Law

Williams And Connolly LLP leads criminal defense visibility, with Paul Weiss Rifkind Wharton And Garrison LLP and Latham And Watkins LLP forming a strong national firm cluster.

Rank	Brand	Mentions
1	Williams And Connolly LLP	14
2	Paul Weiss Rifkind Wharton And Garrison LLP	11
3	Latham And Watkins LLP	7

Notable Movers

Williams And Connolly LLP was up 2 mentions (+16.7%), maintaining its lead in criminal defense visibility.
Paul Weiss Rifkind Wharton And Garrison LLP gained 4 mentions (+57.1%), solidifying second place in the category.
WilmerHale increased by 5 mentions (+500%), becoming a more prominent criminal defense reference.

Customer Success Platforms

Totango, ChurnZero, and Planhat are tightly clustered as co-leaders in customer success platforms, each receiving identical mention counts in AI-generated content.

Rank	Brand	Mentions
1	Totango	16
2	ChurnZero	16
3	Planhat	16

Notable Movers

No significant movement this week.

Digital Signage (Healthcare)

Visix leads digital signage visibility in healthcare, with Rise Vision and Four Winds Interactive also appearing frequently in AI responses.

Rank	Brand	Mentions
1	Visix	8
2	Rise Vision	5
3	Four Winds Interactive	4

Notable Movers

No significant movement this week.

Family Law

Cordell And Cordell holds the top position in family law visibility, with Cohen Clair Lans Greifer And Simpson LLP and Blank Rome LLP close behind, and new firms entering the conversation.

Rank	Brand	Mentions
1	Cordell And Cordell	8
2	Cohen Clair Lans Greifer And Simpson LLP	6
3	Blank Rome LLP	6

Notable Movers

Cordell And Cordell added 1 mention (+14.3%), holding the top spot in family law.
Orsinger Nelson Downing And Anderson LLP appeared with 5 mentions after no prior count, entering the family law leaders group.
Fox Rothschild LLP grew by 2 mentions (+200%), improving its family law visibility.

Identity Security Platforms

CyberArk, SailPoint, and Ping Identity are tied as co-leaders in identity security, though each saw modest week-over-week declines while Microsoft and IBM gained mentions.

Rank	Brand	Mentions
1	CyberArk	11
2	SailPoint	11
3	Ping Identity	11

Notable Movers

CyberArk dropped 2 mentions (‑15.4%), though it remains co-leader in identity security.
SailPoint was down 2 mentions (‑15.4%), but still tied for the top spot in identity security.
Ping Identity lost 3 mentions (‑21.4%), softening its position among identity security leaders.
Microsoft gained 1 mention (+20%), adding to its presence alongside Entra ID in this vertical.
IBM was up 2 mentions (+66.7%), signaling growing AI recognition in identity security.

Immigration Law

Fragomen Del Rey Bernsen & Loewy LLP remains the clear immigration law leader, with Seyfarth Shaw LLP and Klasko Immigration Law Partners LLP also prominent in AI recommendations.

Rank	Brand	Mentions
1	Fragomen Del Rey Bernsen & Loewy LLP	15
2	Seyfarth Shaw LLP	10
3	Klasko Immigration Law Partners LLP	7

Notable Movers

Fragomen Del Rey Bernsen & Loewy LLP was down 1 mention (‑6.3%), but still clearly leading immigration law visibility.
Berry Appleman And Leiden LLP decreased by 5 mentions (‑45.5%), weakening its standing among top immigration firms.
Wolfsdorf Rosenthal LLP added 3 mentions (+100%), matching other second-tier leaders in this category.

Motorized Shade Systems

Hunter Douglas leads motorized shade system visibility, with Lutron and Somfy closely following despite recent declines in mentions.

Rank	Brand	Mentions
1	Hunter Douglas	11
2	Lutron	10
3	Somfy	9

Notable Movers

Hunter Douglas lost 4 mentions (‑26.7%), though it remains the most-cited motorized shade brand.
Somfy was down 3 mentions (‑25%), slipping slightly behind Hunter Douglas and Lutron.
Rollease Acmeda increased by 5 mentions (+166.7%), emerging as a stronger competitor in shades.

Moving Services

Atlas Van Lines and North American Van Lines are tied at the top of moving services visibility, with Allied Van Lines close behind and U Pack strengthening its position as an alternative option.

Rank	Brand	Mentions
1	Atlas Van Lines	15
2	North American Van Lines	15
3	Allied Van Lines	14

Notable Movers

Atlas Van Lines gained 3 mentions (+25%), sharing the top spot in moving services.
North American Van Lines was up 2 mentions (+15.4%), tying Atlas Van Lines at the top of the category.
U Pack increased by 3 mentions (+75%), strengthening its presence among moving solutions.

Personal Injury Law

Morgan & Morgan leads personal injury law visibility, with Simmons Hanly Conroy and Weitz & Luxenberg also frequently cited, while new firms move into the AI-reported leaders set.

Rank	Brand	Mentions
1	Morgan & Morgan	11
2	Simmons Hanly Conroy	9
3	Weitz & Luxenberg	4

Notable Movers

Morgan & Morgan dropped 2 mentions (‑15.4%), but remains the leading personal injury brand by coverage.
Hagens Berman Sobol Shapiro LLP appeared with 3 mentions after no prior count, entering the leaders list.
Thomas J Henry Law also added 3 mentions from zero, signaling a new spike in AI-reported visibility.

Smart Home Installation

Savant leads smart home installation visibility, with ADT and Control4 close behind amid notable declines for some established brands and modest gains for Vivint.

Rank	Brand	Mentions
1	Savant	8
2	ADT	7
3	Control4	7

Notable Movers

Control4 was down 4 mentions (‑36.4%), narrowing the gap between it and Savant and ADT.
Crestron lost 2 mentions (‑25%), softening its position among smart home installation leaders.
Lutron dropped 3 mentions (‑50%), despite remaining a top-cited source domain in this space.
Vivint added 1 mention (+33.3%), modestly increasing its smart home installer visibility.

Methodology

This index is based on grounded AI responses generated across multiple models, including GPT and Gemini. Only responses with verifiable sources were included to improve consistency and trustworthiness.

Explore Full Index

https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/ai-agent-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/av-installers
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/coop-condo-property-management
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/criminal-defense-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/customer-success-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/digital-signage-healthcare
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/family-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/identity-security-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/immigration-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/smart-window-automation
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/moving-services
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/personal-injury-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/home-automation-installers

What This Means

Across software, hardware, and services categories, AI-generated recommendations currently favor a small group of dominant brands, though week-over-week shifts show that positions within this leading cluster are still fluid.
Legal and enterprise technology verticals appear especially sensitive to changes in third-party authority signals and documentation, which help sustain or erode visibility for individual firms and platforms.
The presence of rising names such as Yorktel, Maxwell Kates Inc, Rollease Acmeda, U Pack, and several law firms indicates that new or previously lower-profile providers can gain meaningful AI Visibility over relatively short timeframes.