AI Visibility Index Latest Weekly Update

Across categories, AI assistants continued to favor established leaders, while a handful of platforms and firms posted sharp week-over-week visibility swings - especially in customer success software, immigration law, and smart home ecosystems.

Last updated: 2026-08-25

Data period: 2026-08-10 to 2026-08-16

This report reflects the latest AI Visibility data based on responses generated across multiple AI systems, including GPT and Gemini. It shows which brands are currently selected, cited, and recommended in AI-generated answers.

Executive Summary

AI Visibility remains concentrated among a small set of leaders in several categories, including a three-way tie in Customer Success Platforms (Totango, ChurnZero, and Planhat at 16 mentions each) and a shared lead in AV Integrators (AVI-SPL and Diversified at 18 mentions each).
Legal-focused verticals (Criminal Defense Law, Family Law, Immigration Law, and Personal Injury Law) continue to be shaped by third-party rankings and directories, which strongly influence which firms AI systems surface most often.
Customer Success Platforms, Immigration Law, and home and building technology categories (Motorized Shade Systems and Smart Home Installation) show notable week-over-week gains among both incumbents and challengers, indicating active competition for AI Visibility.
Identity Security Platforms and AI Agent Platforms illustrate a maturing but still-competitive environment, with established players like Ping Identity, CyberArk, Salesforce, and Intercom retaining top positions while newer offerings such as Forgerock, Kore AI, and Replicant gain incremental traction.
In several niche technology segments, including Digital Signage (Healthcare) and smart home-related categories, AI systems frequently reference vendor documentation and solution pages, underscoring the impact of authoritative product content on AI-generated recommendations.

Key Insights

AI answers show consolidation at the top of several categories: Customer Success Platforms has a three-way tie (Totango, ChurnZero, Planhat at 16 mentions each), Moving Services has a three-way tie among Atlas Van Lines, Allied Van Lines, and North American Van Lines (14 mentions each), and AV Integrators is dominated by AVI-SPL and Diversified (18 mentions each).
Legal categories (Criminal Defense Law, Family Law, Immigration Law, and Personal Injury Law) remain heavily influenced by third-party rankings and directories: chambers.com is a leading citation source across multiple law verticals, while atra.org and other evaluation sites shape which firms AI systems surface most often.
Identity Security Platforms and AI Agent Platforms show signs of a maturing but competitive landscape, with incumbents like Ping Identity, CyberArk, Salesforce, and Intercom still on top while newer or more specialized offerings such as Kore AI, Replicant, and Forgerock Identity Platform gain incremental visibility.
In home and building technology (Motorized Shade Systems, Smart Home Installation, and Digital Signage for Healthcare), AI systems increasingly cite vendor documentation and solution pages (e.g., somfysystems.com, lutron.com, control4.com, telemetrytv.com), reinforcing the importance of well-structured, authoritative product content for influencing AI-generated recommendations.

Cross-Vertical Summary Table

Vertical	Top Leader	Mentions	Notable Change
AI Agent Platforms	Salesforce	7	Replicant gained 3 mentions week-over-week (up 300%), moving into the mid-pack of AI agent platforms.
AV Integrators	AVI-SPL	18	Avidex doubled visibility to 4 mentions, up 2 from last week.
Co-op & Condo Property Management	Douglas Elliman Property Management	15	Akam rose by 4 mentions (up 80%) to 9 total, solidifying a top-three position.
Criminal Defense Law	Williams And Connolly LLP	10	Paul Weiss Rifkind Wharton And Garrison LLP increased by 3 mentions (up 60%) to 8 total, tightening the gap with the top two firms.
Customer Success Platforms	Totango	16	Catalyst doubled coverage to 10 mentions (up 5 week-over-week), emerging as a higher-tier contender.
Digital Signage (Healthcare)	Telemetrytv	4	Sonifi Health tripled visibility to 3 mentions (up 200%), reaching parity with other leading healthcare signage vendors.
Family Law	Cordell And Cordell	9	McKinley Irvin gained 2 mentions (up 50%), strengthening its hold on the number-three spot.
Identity Security Platforms	Ping Identity	12	Ping Identity dropped by 1 mention to 12 (down 7.7%), but remains category leader.
Immigration Law	Fragomen Del Rey Bernsen & Loewy LLP	15	Greenberg Traurig LLP increased by 4 mentions (up 66.7%) to 10, moving clearly into second place.
Motorized Shade Systems	Hunter Douglas	11	Rollease Acmeda climbed by 3 mentions (up 60%) to 8, closing in on the top three shade-system vendors.
Moving Services	Atlas Van Lines	14	Atlas Van Lines added 3 mentions (up 27.3%) to reach 14, creating a three-way tie at the top.
Personal Injury Law	Morgan & Morgan	12	Weitz & Luxenberg increased by 3 mentions (up 60%) to 8, keeping pace with Simmons Hanly Conroy.
Smart Home Installation	Control4	9	Control4 grew by 2 mentions (up 28.6%) to 9, leading the smart home installation category.

AI Agent Platforms

Salesforce leads AI Agent Platforms with 7 mentions, followed closely by Intercom and UiPath, while several emerging platforms are gaining mid-pack visibility.

Rank	Brand	Mentions
1	Salesforce	7
2	Intercom	6
3	UiPath	5

Notable Movers

Replicant (up): Gained 3 mentions week-over-week (up 300%), moving into the mid-pack of AI agent platforms.
Kore AI (up): Added 4 mentions from a zero baseline, entering the leaderboard with 4 total mentions.

AV Integrators

AVI-SPL and Diversified share the lead in AV Integrators with 18 mentions each, ahead of CCS Presentation Systems in third place.

Rank	Brand	Mentions
1	AVI-SPL	18
1	Diversified	18
3	CCS Presentation Systems	11

Notable Movers

Avidex (up): Doubled visibility to 4 mentions, up 2 from last week.
Vistacom (up): Tripled visibility to 3 mentions, gaining 2 over the prior week.

Co-Op & Condo Property Management

Douglas Elliman Property Management leads Co-op & Condo Property Management with 15 mentions, ahead of FirstService Residential and Akam.

Rank	Brand	Mentions
1	Douglas Elliman Property Management	15
2	FirstService Residential	13
3	Akam	9

Notable Movers

Akam (up): Rose by 4 mentions (up 80%) to 9 total, solidifying a top-three position.
Rose Associates (up): Gained 3 mentions (up 75%), reaching 7 total and clustering with other mid-tier leaders.
Argo Real Estate (up): Added 3 mentions (up 75%), now at 7 mentions alongside other key NYC players.
Brown Harris Stevens (up): Appeared with 5 mentions after no reported coverage last week, indicating a fresh surge in visibility.

Criminal Defense Law

Williams And Connolly LLP leads Criminal Defense Law with 10 mentions, closely followed by Latham And Watkins LLP and Paul Weiss Rifkind Wharton And Garrison LLP.

Rank	Brand	Mentions
1	Williams And Connolly LLP	10
2	Latham And Watkins LLP	9
3	Paul Weiss Rifkind Wharton And Garrison LLP	8

Notable Movers

Paul Weiss Rifkind Wharton And Garrison LLP (up): Increased by 3 mentions (up 60%) to 8 total, tightening the gap with the top two firms.
Gibson Dunn And Crutcher LLP (up): Added 2 mentions (up 40%), reaching 7 total and remaining prominent among elite defense firms.
Kirkland And Ellis LLP (up): Jumped by 3 mentions to 4 total (up 300%), strengthening its presence in AI-generated rankings.

Customer Success Platforms

Totango, ChurnZero, and Planhat are tied at the top of Customer Success Platforms, each with 16 mentions, indicating a tightly clustered leadership group.

Rank	Brand	Mentions
1	Totango	16
1	ChurnZero	16
1	Planhat	16

Notable Movers

Totango (up): Maintained a share of the top spot with 16 mentions, reflecting stable, sustained visibility.
ChurnZero (up): Held 16 mentions alongside Totango and Planhat, indicating consistent inclusion in AI answers.
Planhat (up): Remained at 16 mentions, matching Totango and ChurnZero at the top of the category.
Catalyst (up): Doubled coverage to 10 mentions (up 5 week-over-week), emerging as a higher-tier contender.
Freshsuccess (up): Tripled visibility to 3 mentions (up 200%), signaling growing recognition among AI systems.
Smartkarrot (up): Also rose to 3 mentions (up 200%), joining other emerging customer success platforms.

Digital Signage (Healthcare)

Telemetrytv leads Digital Signage (Healthcare) with 4 mentions, with Visix and Scala close behind.

Rank	Brand	Mentions
1	Telemetrytv	4
2	Visix	3
3	Scala	3

Notable Movers

Sonifi Health (up): Tripled visibility to 3 mentions (up 200%), reaching parity with other leading healthcare signage vendors.
22miles (up): Increased by 1 mention to 3 (up 50%), now tied within the leading cluster.
Spectrio (up): Doubled coverage to 2 mentions (up 100%), recovering visibility in the healthcare signage space.

Family Law

Cordell And Cordell leads Family Law with 9 mentions, followed by Blank Rome LLP and McKinley Irvin.

Rank	Brand	Mentions
1	Cordell And Cordell	9
2	Blank Rome LLP	7
3	McKinley Irvin	6

Notable Movers

McKinley Irvin (up): Gained 2 mentions (up 50%), strengthening its hold on the number-three spot.
Schiller Ducanto And Fleck LLP (up): Jumped by 3 mentions to 4 total (up 300%), moving into the main leaderboard.
Wasser Cooperman And Mandles (up): Doubled to 3 mentions (up 200%), gaining more frequent AI recognition.
Walzer Melcher Yoda LLP (up): Also doubled to 3 mentions (up 200%), matching other rising boutique firms.
Withers (up): Increased to 2 mentions (up 100%), edging further into AI-powered shortlists.

Identity Security Platforms

Ping Identity leads Identity Security Platforms with 12 mentions, ahead of CyberArk and Forgerock.

Rank	Brand	Mentions
1	Ping Identity	12
2	CyberArk	10
3	Forgerock	9

Notable Movers

Ping Identity (down): Dropped by 1 mention to 12 (down 7.7%), but remains category leader.
CyberArk (down): Lost 1 mention to 10 total (down 9.1%), still firmly in second place.
SailPoint (down): Decreased by 2 mentions to 9 (down 18.2%), now tied with Forgerock.
Okta (down): Down 2 mentions to 8 (down 20%), but continues to appear regularly in AI answers.
Microsoft Entra ID (down): Fell by 2 mentions to 7 (down 22.2%), softening its share of voice this week.

Immigration Law

Fragomen Del Rey Bernsen & Loewy LLP leads Immigration Law with 15 mentions, followed by Greenberg Traurig LLP and Seyfarth Shaw LLP.

Rank	Brand	Mentions
1	Fragomen Del Rey Bernsen & Loewy LLP	15
2	Greenberg Traurig LLP	10
3	Seyfarth Shaw LLP	9

Notable Movers

Fragomen Del Rey Bernsen & Loewy LLP (up): Added 2 mentions (up 15.4%) to reach 15, extending its lead in immigration law.
Greenberg Traurig LLP (up): Increased by 4 mentions (up 66.7%) to 10, moving clearly into second place.
Seyfarth Shaw LLP (up): Gained 3 mentions (up 50%) to 9, close behind Greenberg Traurig.
Wr Immigration (up): Added 2 mentions (up 50%) to reach 6, reinforcing its mid-tier visibility.
Baker McKenzie (up): Appeared with 4 mentions after minimal prior presence (up 300%), signaling a stronger AI footprint.

Motorized Shade Systems

Hunter Douglas leads Motorized Shade Systems with 11 mentions, narrowly ahead of Lutron and Somfy.

Rank	Brand	Mentions
1	Hunter Douglas	11
2	Lutron	10
3	Somfy	9

Notable Movers

Rollease Acmeda (up): Climbed by 3 mentions (up 60%) to 8, closing in on the top three shade-system vendors.
SwitchBot (up): Increased by 3 mentions (up 150%) to 5, reflecting growing attention to retrofit solutions.
Aqara (up): Doubled to 3 mentions (up 200%), strengthening its smart-home-oriented position.
Velux (up): Doubled to 2 mentions (up 100%), modestly expanding its AI Visibility.

Moving Services

Atlas Van Lines, Allied Van Lines, and North American Van Lines are tied at the top of Moving Services, each with 14 mentions.

Rank	Brand	Mentions
1	Atlas Van Lines	14
1	Allied Van Lines	14
1	North American Van Lines	14

Notable Movers

Atlas Van Lines (up): Added 3 mentions (up 27.3%) to reach 14, creating a three-way tie at the top.
Mayflower Transit (up): Grew by 1 mention to 12 (up 9.1%), maintaining a strong second tier behind the leaders.
Bekins Van Lines (up): Increased by 2 mentions (up 50%) to 6, reinforcing mid-pack visibility.
American Van Lines (up): Added 1 mention (up 25%) to 5, joining other frequently cited long-distance movers.

Personal Injury Law

Morgan & Morgan leads Personal Injury Law with 12 mentions, with Simmons Hanly Conroy and Weitz & Luxenberg tied for second place.

Rank	Brand	Mentions
1	Morgan & Morgan	12
2	Simmons Hanly Conroy	8
2	Weitz & Luxenberg	8

Notable Movers

Simmons Hanly Conroy (up): Gained 2 mentions (up 33.3%) to 8, matching Weitz & Luxenberg in second place.
Weitz & Luxenberg (up): Increased by 3 mentions (up 60%) to 8, keeping pace with Simmons Hanly Conroy.
The Lanier Law Firm (up): Added 2 mentions (up 50%) to reach 6, reinforcing its role among top mass-tort firms.
Panish Shea Ravipudi LLP (up): Doubled to 4 mentions (up 100%), strengthening its AI-reported visibility.
Seeger Weiss LLP (up): Doubled to 4 mentions (up 100%), now regularly cited alongside other major plaintiff firms.
Lieff Cabraser Heimann And Bernstein LLP (up): Jumped by 3 mentions to 4 total (up 300%), emerging more clearly in AI recommendations.

Smart Home Installation

Control4 leads Smart Home Installation with 9 mentions, with Crestron and Savant close behind in the top three.

Rank	Brand	Mentions
1	Control4	9
2	Crestron	8
3	Savant	7

Notable Movers

Control4 (up): Grew by 2 mentions (up 28.6%) to 9, leading the smart home installation category.
Crestron (up): Added 1 mention (up 14.3%) to 8, remaining a close second to Control4.
Savant (up): Increased by 2 mentions (up 40%) to 7, solidifying its top-three position.
Vivint Smart Home (up): Gained 2 mentions (up 66.7%) to 5, reinforcing its presence as a vertically integrated provider.
Lutron (up): Added 1 mention (up 25%) to 5, with visibility spanning both lighting and installation contexts.
Josh.ai (up): Jumped by 3 mentions (up 150%) to 5, reflecting heightened attention to voice-first control systems.
Alarm.com (up): Doubled to 4 mentions (up 100%), strengthening its position among security-centric platforms.

Methodology

This index is based on grounded AI responses generated across multiple models, including GPT and Gemini. Only responses with verifiable sources were included to improve consistency and trustworthiness.

Explore Full Index

https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/ai-agent-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/av-installers
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/coop-condo-property-management
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/criminal-defense-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/customer-success-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/digital-signage-healthcare
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/family-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/identity-security-platforms
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/immigration-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/smart-window-automation
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/moving-services
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/personal-injury-law
https://freshnews-ai-uyyxlsie.freshnews.ai/ai-visibility-index/home-automation-installers

What This Means

Categories with tightly clustered leaders, such as Customer Success Platforms and Moving Services, may require differentiated content and clear positioning for challengers to break into AI-generated shortlists.
Legal and identity security vendors that maintain strong third-party rankings and authoritative documentation are more likely to sustain or grow their presence in AI answers over time.
Vendors in home and building technology and niche software segments can influence AI Visibility by investing in well-structured, source-friendly product pages that models can reliably cite.